To state the obvious, our clients pay us premiums to protect them in the event of loss or damage.

So if you are unfortunate enough to suffer a loss or damage, it’s important to know that you will enjoy personalised service, assistance and guidance from your dedicated Account Manager, if you should need to make a claim.

We know that this can sometimes be a stressful and worrying time for you, particularly in the event of a serious loss, so we aim to minimise your concerns and make life easier for you.

At Fergusons, this is all part of our total client service package. We are there for you, not just when you pay us premiums but whenever you need us.

Should you suffer a loss, please contact your Account Manager immediately.

They will assist you in lodging your claim with your insurer and ensure that you receive a prompt and fair settlement.